Grace - 2/3/2024 20:32:59
SPX express is not reliable as always anymore. 31 Jan - Stated that out for delivery 1Feb - Not delivery. Stated that deliveryman could not fulfil the order wanted for 24-48hr On 1 feb contacted their “Customer service” live agent stated 24-48hr will be delivered and ensured will be delivered On 2 Feb item still not delivered which stated i wanted the item by 3Feb latest. One of the live agent stated not their issue and stated they them self is a buyer and understand how i felt. When asking for a solution just apologise but could not give me a exact date of delivery. Afterwards ended the chat in rage? After that 2nd time i contacted the live agent was better in terms of attitude. But ensure me will be delivered by 3Feb (It’s a lie). 3 Feb - No delivery made or any updated On 3rd feb contacted them again. Same reason given same “SOLUTION” given wait another 24hr. So they BS and lied to me on 2 Feb. Might as well tell me the truth and i could have refunded earlier to buy from another seller with completely different delivery company. Will be asking all my sell if using SPX i will not order from them anymore
