See all real customer reviews for DHL Singapore, SingPost, J&T Express Singapore, Ninja Van Singapore, FedEx Singapore, UPS Singapore, Shopee Xpress, Qxpress, Speedpost Singapore, CJ Logistics Singapore
Reviews, comments
Chris - 10/28/2022 17:01:57
3 failed attempts n i home all the time. Last customer svc guy on phone even threatened not to help. Worst courier n cust svc i ever encounter. N item of course still not picked up. Auto sch tmr but i doubt will make any difference. Fact is home all day nobody turn up at door n still state failed attempt.
nuraisyah - 10/28/2022 13:38:22
no update where is my parcel
Lee - 10/28/2022 12:32:43
NA
Chang - 10/28/2022 12:02:02
VERY INEFFICIENT SYSTEM CREATES SO MUCH INCONVENIENCE to recipient. Just leave the item outside the house when no one is at home.
Chang - 10/28/2022 11:52:49
Very annoying that package is not left at the door. Why can't singpost just leave parcel outside door even when no one answered to the door.
Karen - 10/28/2022 6:36:49
Tracking status update does not reflect parcel has been sent back. There are no updates from Singpost about returned parcel either. Did not know about this until I called Singpost.
Hi - 10/27/2022 16:29:46
Hi
Ng Hui Ming - 10/27/2022 16:06:03
Super slow!! I am not expecting next day delivery but this is so slow!
Ganesan marimuthu - 10/27/2022 13:48:36
I need location
Wong Zioedy - 10/27/2022 9:54:16
I had to reschedule my delivery four times - on 26 Oct 9am to 12pm, 2pm to 5pm, 6pm to 9pm, and 27 Oct 9am to 12pm. Each time, I received no updates from Singpost on whether the delivery date was confirmed. This is despite the Singpost call service telling me they would call me back to confirm whether relevant unit is able to make the timeslot. For each timeslot, I waited for about 1 hour before I decided to call Singpost to check the status of my delivery, only to be informed that my delivery was pushed back to another timeslot. Appreciate if Singpost could keep customers informed on whether the delivery date is confirmed or needs to be pushed back, rather than have the customer call the helpline to check back after indefinite waiting, which not only adds to the queue in the customer service hotline but also causes unnecessary waiting time for the customer.
