Rebecca - 7/5/2023 12:41:21
Delivery in the middle night when the office was closed
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Reviews, comments
Rebecca - 7/5/2023 12:41:21
Delivery in the middle night when the office was closed
MUHD NIZAM - 7/5/2023 3:20:47
I have not receive my mail parcel yet. My home address: BLK 253 Tampines Street 21 #02-426 Singapore 521253 contact no: 80150487
Chachos DS - 7/1/2023 12:26:24
No pickup, No delivery!
Imee - 6/28/2023 21:17:01
So slow
brandon - 6/28/2023 12:25:13
delivery very slow
Nelson - 6/28/2023 10:35:05
Doesn’t say where the package is … just from X to Y
Yaningtung - 6/27/2023 22:14:23
Data entry screen not mobile friendly, font size way too small, very difficult to use.
Rachelle - 6/27/2023 11:21:34
NOT DELIVERED!!
Wj Wong - 6/26/2023 23:32:46
Not delivered yet say delivered
Jo - 6/21/2023 21:23:53
I had arranged a pickup on 25 May (Thur) pickup my parcel . Benefit of doubt I expect the latest my customer would receive the item would be 29May (Monday ). On 1st June (Thurs ) my customer dropped a text wondering whether I had arranged pickup for her parcel .She said she didn't receive her parcel . My heart stopped because the value of the item is kinda high . I went to check the delivery history in the system it stated 27th May at 19:57:58 delivered. So I had filed a complaint / feedback to Qexpress . At the end , my customer finally received her parcel on 4th June . So my issue is : 1. Why system stated delivered but in actual it's not . 2. Over promised and under delivered for the timeline .