Min Tan - 4/13/2023 13:15:50
Very poor service at Singapore Post at Suntec City. The elderly man over the counter had a bad attitude. I told him I was sending to my son in Canada, his driving license. I needed the fastest way to send it. The man insisted that the driving licence is not a letter and had to be sent by parcel. I told him how can a driving licence, which is a document, same as letter, be considered a parcel? He insisted it was a parcel and he charged me $107 for sending this driving licence, a cover letter from Singapore Police with the driving licence attached to it, together with a 1page letter from Mindef. All throughout, his attitude was very curt and unhelpful. I am very unhappy to have been overcharged due to the ignorance of this postal worker at Suntec Singapore Post Office.
