Reviews

nuwul 🫶🏻 - 4/7/2024 11:35:46

sometimes fast sometimes slow

Shi Tian - 4/7/2024 11:09:30

My parcel ordered on the 5th April 2024, was due for next day delivery on 6th April 2024. I had been at home the entire day as the order status showed "out for delivery" since 7.14am on 6th April. However, I waited at home till 12 midnight, only for the order status to be updated as "delivery attempt unsuccessful receipient not at delivery location". My address was up to date and I did not received any missed call from your delivery man. This is really disappointing as I feel that I had wasted my precious time during weekend waiting for my parcel that never came. What's more, your delivery man lack integrity and honesty. If delivery attempt failed because lack of time, then just state honestly. He/She should not have tried to smoke his/her way through. So if my delivery location is wrong, shouldn't he/she have tried contacting me first?So now I'm wondering where and when will my parcel be delivered, kindly revert thank you.

Jomel Huang - 4/6/2024 20:58:50

Ninja van supposed to pick up my return goods. But nobody knocks the door or press the door bell! Then I only receive a reschedule. How to know when they coming??

Sha - 4/6/2024 16:22:01

Neither door bell nor door knock was heard. Suddenly received SMS stating tried to deliver but failed. The attempted was done at 22:18hrs. Logically, who would standby at the door that timing just to wait for delivery? Pretty sure no delivery was done as stated. Emailed no reply. Hotline no one answer calls.

p - 4/5/2024 22:31:39

status showed that driver was supposed to deliver my parcel between 2 april & 3 april. suddenly, shopee updated the status & tells me that driver was not able to deliver my package on time so the driver will deliver my package in the next 24-48 hours. now it has been 2 days after the updated status WHERE IS MY PACKAGE???!!! USELESS SERVICE EVER. shopee, if u continue to do this to ur customers u’re really going to lose a lot of customers because of such courier we wouldn't be able to have a gain of trust when shopping with shopee. i really thought that it will arrive on time & will be able to use it on the day where i needed it but NO. the delayed delivery ruined it. please think of ur customers shopee. once again, i’m utterly disappointed & i won’t be shopping at shopee anymore as this has occured to me multiple times.

TSS - 4/5/2024 22:10:48

11.09pm still haven't received my parcel. Delivery guy texted at 8.25pm. Can't expect us to acknowledge the parcel at wee hours ?

Jia Yi - 4/5/2024 21:49:16

With regards to my previous feedback, I realised the reason provided by the delivery man was 'Recipient rescheduled' as shown on my delivery details (not due to wrong address). However, I did NOT request for any rescheduling. Please help to track who 'requested for the rescheduled'. Thank you.

Jiayi - 4/5/2024 21:39:38

Dear Qxpress, my parcel has the CORRECT address, but the delivery was still unsuccessful. The delivery man has took a photo of the parcel with the CORRECT printed address and the background of the photos shows it is not at even my place. Please help with regards to the problem. Thank you.

Benny - 4/5/2024 20:03:41

Courier left at 7am for delivery, 14 hours later still not delivered. Wasted my leave today.

selina - 4/5/2024 18:42:40

can't see where my driver is and estimated delivery time