Michelle Yeoh - 11/17/2022 8:23:59
Courier claim delivery fail when I’m at home
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Reviews of Qxpress
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Michelle Yeoh - 11/17/2022 8:23:59
Courier claim delivery fail when I’m at home
Michael F - 11/15/2022 20:29:12
Just when I clicked submit and posted the below review, the package came at about 9.25pm. Can't retract the 1-star review so I'll just follow up with a second one. Glad the package came intact after all, but they do need to work on their communication with customers.
Michael F - 11/15/2022 20:22:08
Took a day off specially to wait for the package since it claimed to be from 9am to 9pm. Didn't turn up at all, no notice sent to let me know, and nothing done to rearrange. This is the worst courier service I'd ever experienced. Why is Samsung using this company at all? When you try calling the provided helpline to find out if the package is lost, the robot tells you to write them an email instead. Seriously...
Siti - 11/15/2022 19:13:03
Fast on time
Lim Ruth - 11/13/2022 16:54:02
Good
Lim Ruth - 11/13/2022 16:37:38
Good
Feon Chew - 11/10/2022 8:48:31
First time, no comment yet
Charlene - 10/29/2022 20:48:00
Terrible service. Ask me to wait from 9am to 9pm but parcel didn't arrived at all. No call nor message. Seriously the lousiest courier I met.
Chris - 10/28/2022 17:01:57
3 failed attempts n i home all the time. Last customer svc guy on phone even threatened not to help. Worst courier n cust svc i ever encounter. N item of course still not picked up. Auto sch tmr but i doubt will make any difference. Fact is home all day nobody turn up at door n still state failed attempt.